AIWhatsApp
Platform features

Everything you need to run WhatsApp at scale.

AI agents, marketing automation, broadcasts, prepaid wallets, multi-tenant webhooks — built on Meta's official Cloud API.

AI Agents

Conversational AI auto-replies with persona, memory, and business hours.

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Automation Rules

Keyword/welcome/fallback triggers firing approved templates instantly.

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Broadcasts

Send Meta-approved templates to thousands. Live progress + per-msg cost.

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Multi-tenant API

One webhook URL, thousands of clients, full data isolation.

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Wallet & billing

Prepaid wallet via Razorpay. Per-category Meta rates auto-debited.

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Security first

AES-256 token encryption. HMAC webhook signatures. Audit trail.

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AI Agents

Chatbots that sound like your team.

Train an AI agent per WhatsApp number with custom persona, FAQs, and tone. Memory keeps every conversation contextual.

  • Custom persona
    System prompt + tone + restrictions per connection.
  • Multi-turn memory
    Last 10 messages give context without leaking PII.
  • Business hours
    AI replies only during your set hours; queues the rest.
  • Model choice
    GPT-4o-mini, GPT-4o, or bring your own provider.
AI agent · "Lisa"
What's your return policy?
We accept returns within 7 days of delivery for unused items 📦. Want me to start a return request? Just share the order ID.
Order ID: #ABC-12345
Got it ✓. Return initiated for order #ABC-12345. Pickup scheduled for tomorrow between 11 AM – 2 PM. 🚚
Automation

No-code rules that fire instantly.

Match keywords, welcome new contacts, or set a fallback — each rule triggers an approved template or text instantly. Priority-ordered.

  • Keyword triggers
    Contains / exact / starts-with matching. Multiple keywords per rule.
  • Welcome flows
    Auto-reply to a contact's first-ever message with a template.
  • Fallback to AI
    If no rule matches, AI agent takes over seamlessly.
  • Template variables
    Map {{1}}, {{2}} dynamically per rule.
If message contains
hello, hi, hey
→ welcome_template
1248
hits this month
If message contains
pricing, cost
→ pricing_template
842
hits this month
If message contains
support, help
→ Forward to AI
318
hits this month
Broadcasts

Reach thousands. Track every send.

Pick an approved template, paste a phone list, send. Watch live progress as Meta delivers — sent, delivered, read, failed.

  • Bulk send
    Up to 10k recipients per broadcast. Auto rate-limited.
  • Template variables
    Personalize {{1}}, {{2}}… per broadcast.
  • Wallet-aware
    Pre-checks balance, fails gracefully on insufficient funds.
  • Cost transparency
    Each message debited at Meta's actual rate. No markup.
Campaign
Diwali Offer 2026
template: diwali_offer · 2,500 recipients
Sent2,498 (99.92%)
Delivered2,471 (98.84%)
Read1,683 (67.32%)
Failed2 (0.08%)
Infrastructure

Built for scale and security

Multi-tenant routing
One webhook URL serves thousands of clients. Events routed by WABA ID to the right tenant.
AES-256-GCM tokens
Per-tenant access tokens encrypted at rest with auth tag. Never logged in plaintext.
HMAC signatures
Every incoming webhook signature verified against your App Secret before processing.
Live webhook viewer
Admin sees every Meta event in real time with full JSON payload and process status.
Embedded Signup
Meta's official one-click onboarding. Tech Provider model — clients own their WABA.
Per-country rates
Meta's conversation pricing built-in. India, US, Brazil — configurable by admin.
Billing

Prepaid wallet. Zero surprises.

Top up your wallet via Razorpay (UPI / cards / netbanking). Every message auto-debited at Meta's actual conversation rate.

  • Razorpay payments
    Test mode + production. UPI, cards, netbanking, wallets.
  • Country-specific rates
    Marketing / Utility / Auth / Service rates per country.
  • Bonus credits
    Plans bundle bonus wallet top-up to soften the first month.
  • Insufficient balance guard
    Pre-checks balance before each send. Never overspend.
Wallet balance
₹3,547.85
INR · auto-debited per message
Plan top-up+₹3,499
Marketing template−₹0.785
Bonus credit+₹500
Utility template−₹0.115

See it live in your inbox.

Set up a connection, build a flow, send yourself a message. Under 10 minutes.