The AI Operating System
for WhatsApp at scale
Bring every number, team and conversation into one command center. Connect in 2 minutes via Embedded Signup, let grounded AI reply 24×7, broadcast to 100k+, and keep every message auditable on the official API.
Enterprise WhatsApp, in the details
Every metric a serious sender cares about - measured, monitored, and shipped on Meta's official Cloud API v25.
Real-time delivery
Blue tick lands the moment your customer opens the chat - straight from Meta's delivery webhook, no polling.
2-minute onboarding
Merchants attach a WhatsApp Business number through Meta's official one-click flow - no BSP wait, no token juggling.
AI-drafted replies
Your chatbot writes the reply from your business knowledge base in under a second - you approve, edit, or auto-send.
Cloud API v25
Auto-upgraded to the latest Meta Graph version. Every message flows direct through Meta - no scraped web layer.
Templates + broadcasts
Compose once, blast to a tagged segment, watch delivery live with cost-per-message as it lands.
Native integrations
Shopify order alerts, WordPress leads and raw webhooks, wired in minutes. Zapier, HubSpot, Google Sheets and Slack are in the queue.
One thread. Every tool.
Chats, templates, AI replies, broadcasts, analytics - the same surface for the whole team, and the same shared history from first message to closed sale.
From zero to live conversations in minutes
3 simple steps
Connect WhatsApp
One-click signup via Meta's official Embedded Signup. Live in under 2 minutes.
Automate conversations
Build AI agents that reply in your tone, with keyword rules and human handover.
Grow with data
Track delivery, read rates and which replies actually turn into orders.
Drag a flow. Ship a campaign.
Every AiOneChat rule is a step in a real WhatsApp journey - trigger, template, wait, branch. Same visual editor for a welcome flow, a cart-recovery sequence, or a support triage tree.
An AI agent that knows your business
Trained on your website, FAQs, products and policies. It replies in your customer's language, reads photos and voice notes, and brings your team in when it should.
It answers only from your website, FAQs, products and policies - and says it will check with your team rather than guess.
One platform. Every WhatsApp workflow.
AI Agents
Smart auto-replies that sound human. Handle FAQs, qualify leads and book meetings - 24×7, in any language.
- Custom AI persona per WhatsApp number
- Conversation memory (multi-turn context)
- Business hours + fallback to human
- Grounded on your FAQs, PDFs and website
Every primitive a WhatsApp business actually needs
Twelve building blocks - signup to scale, all wired to Meta Cloud API v25 and shipped with the same audit + billing spine.
AI auto-reply
Train an agent on your business - tone, FAQs, hours, escalation rules. Every reply attributable to a source.
Keyword automation
Fire an approved template when a customer types a trigger word. Welcome flows, fallback handlers, quiet hours - no code.
Broadcasts + live progress
Blast to thousands. Watch queued → sent → delivered → read counters tick live, with cost-per-message as it lands.
Template manager
Submit, track, and reuse templates. Meta's approval status syncs via webhook - you never guess when a template goes live.
Embedded Signup
Customers attach their WABA in ~2 minutes through Meta's official one-click flow. No BSP wait, no token juggling.
Multi-tenant routing
One webhook URL fans out to thousands of tenants with strict isolation. Per-tenant tokens, per-tenant audit.
AES-256 tokens
Every Meta access token is sealed at rest. Inbound webhooks HMAC-verified against your app secret before we process a byte.
Real-time status
Sent → Delivered → Read → Failed - every hop pushed via Meta webhook, blue-ticked on your inbox in the same second.
Per-country rates
Meta's July 2026 conversation pricing built in. India, US, Brazil, LATAM - every message billed at Meta's actual card.
Prepaid wallet
Top up via Razorpay in your local currency. Every message auto-debits with a receipt attached - no surprise invoices.
Live team inbox
Shared inbox with conversation history, assignment, AI handoff and read receipts - the whole team on one WhatsApp number.
Admin oversight
Platform-wide visibility on every connection, wallet top-up and delivery event - with impersonation guardrails.
Real-time events, zero polling
Meta pushes every event to your single webhook URL. We verify, route, and process - your customers get instant updates.
Supported event types
HMAC-SHA256 signature verified on every request
Sub-200ms processing - async queue, never blocks Meta
Single URL routes events to all tenants automatically
Raw body preserved for exact byte-level verification
{
"object": "whatsapp_business_account",
"entry": [{ "changes": [{
"value": { "messages": [{
"from": "919876543210",
"text": { "body": "Hello!" }
}] },
"field": "messages"
}] }]
}How it works
Plugs into what you already use
Push every message, status change and captured lead straight into the tools you already run
Enterprise-ready, in every detail
Encryption, redaction, and audit primitives your security team can approve - without slowing your merchants down.
AES-256 encryption
Every Meta access token is sealed with AES-256-GCM before it touches the database - even a full DB leak stays useless.
HMAC-signed webhooks
Every Meta webhook is verified against your app secret before we process a byte. Forged requests die at the door.
PII redaction on export
Aadhaar, PAN, card and bank patterns are masked on CSV export - no analyst leaves the room with raw identifiers.
Append-only audit log
Every admin action lands in an immutable log with actor, IP and payload. Nothing gets quietly rewritten.
Meta deletion callback
One request from Meta purges that tenant's messages, contacts and knowledge base - SLA measured in minutes, not weeks.
Meta Cloud API v25 · direct
Every message flows through Meta's official endpoints - no scraped web layer, no shadow BSP hop. Version-locked and auto-upgraded.
Questions, answered
Everything you need to know before connecting your WhatsApp number.
AiOneChat is a Meta-authorised Tech Provider. Every message goes through Meta's official WhatsApp Business Cloud API - your number, your messaging tier. No third-party gateway in between.
No. Meta's Embedded Signup is built into Aionechat - connect in two clicks. The merchant authorises us once and we handle the API, webhook subscription, and phone-number registration.
We pass Meta's per-message rate at cost (e.g. ₹0.78 for marketing, ₹0.16 for utility - varies by country). Admin can set a markup % per customer. See the Pricing page for live rates.
Yes - upload a CSV, tag your customers, and pick the segment when scheduling a campaign. Opt-in proof is your responsibility; STOP/UNSUBSCRIBE keywords are handled automatically.
Yes. The AI detects the customer's language from their last message and replies in the same language - Hindi, English, Hinglish, Gujarati, Marathi and more.
AI auto-replies pause and customers fall back to your fallback message (configurable per number). Top-up your wallet or upgrade your plan to resume.
Access tokens are encrypted at rest with AES-256-GCM. All traffic uses TLS 1.2+. Webhook signatures are verified via HMAC-SHA256. Stored in a managed MongoDB Atlas cluster.
Yes. Cancel from your billing dashboard - access continues till the end of the current billing period. No lock-ins.
How is this different from third-party WhatsApp gateways?
AiOneChat is a Meta-authorised Tech Provider. Every message goes through Meta's official WhatsApp Business Cloud API - your number, your messaging tier. No third-party gateway in between.
Your customers are already on WhatsApp. Meet them there.
Connect your number with Meta, give the AI your FAQs, and watch the replies go out. A checklist walks you to your first sent message.